ConnectWise incident

PSA - Authentication Failure

Resolved after 1 hour 17 minutes, affecting PSA and x360Sync (x360Sync — North America), on June 11, 2026.

monitoring Jun 11, 2026, 05:55 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 11, 2026, 05:22 AM UTC
Resolved
Jun 11, 2026, 06:40 AM UTC
Duration
1h 17m
Detected by Pingoru
Jun 11, 2026, 05:22 AM UTC

Affected components

PSAx360Sync (x360Sync — North America)

Update timeline

  1. identified Jun 11, 2026, 05:22 AM UTC

    We have identified the possible root cause for reports of ConnectWise PSA authentication failure. We will follow up with more information soon.

  2. monitoring Jun 11, 2026, 05:55 AM UTC

    A fix has been implemented and we are monitoring the results.

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