ConnectWise incident

Investigating - x360Recover Intermittent Storage Access Issues

Resolved after 9 days 2 hours, affecting x360Recover and x360Sync (x360Sync — North America), on May 26, 2026.

identified May 26, 2026, 09:21 PM UTC

We are currently investigating reports of intermittent access or delays affecting backup storage in our Salt Lake City data center. We will follow up with more information soon.

Started
May 26, 2026, 09:21 PM UTC
Resolved
Jun 05, 2026, 12:18 AM UTC
Duration
9d 2h
Detected by Pingoru
May 26, 2026, 09:21 PM UTC

Affected components

x360Recoverx360Sync (x360Sync — North America)

Update timeline

  1. identified May 26, 2026, 09:21 PM UTC

    We are currently investigating reports of intermittent access or delays affecting backup storage in our Salt Lake City data center. We will follow up with more information soon.

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