ConnectWise incident

Monitoring - ScreenConnect Sign-in Errors

Minor Vendor's status page →

Resolved after 21 minutes, affecting ScreenConnect and x360Sync (x360Sync — All Regions), on May 20, 2026.

monitoring May 20, 2026, 02:52 PM UTC

We’re addressing an issue impacting sign-ins for ScreenConnect Cloud Account Administrators. Engineering has identified the root cause and is actively implementing a fix. Partners may experience intermittent latency or login disruptions for Cloud Account Administrators.

Started
May 20, 2026, 02:52 PM UTC
Resolved
May 20, 2026, 03:13 PM UTC
Duration
21m
Detected by Pingoru
May 20, 2026, 02:52 PM UTC

Affected components

ScreenConnectx360Sync (x360Sync — All Regions)

Update timeline

  1. monitoring May 20, 2026, 02:52 PM UTC

    We’re addressing an issue impacting sign-ins for ScreenConnect Cloud Account Administrators. Engineering has identified the root cause and is actively implementing a fix. Partners may experience intermittent latency or login disruptions for Cloud Account Administrators.

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