ConnectWise incident

Investigating - ASIO Last log-in and Restart details not visible

Minor Vendor's status page →

Resolved after 5 hours 21 minutes, affecting CW Platform and x360Sync (x360Sync — All Regions), on May 19, 2026.

investigating May 19, 2026, 03:36 PM UTC

We are investigating reports of last logged-in user and last restart details not being visible to ASIO platform partners.

Started
May 19, 2026, 03:36 PM UTC
Resolved
May 19, 2026, 08:57 PM UTC
Duration
5h 21m
Detected by Pingoru
May 19, 2026, 03:36 PM UTC

Affected components

CW Platformx360Sync (x360Sync — All Regions)

Update timeline

  1. investigating May 19, 2026, 03:36 PM UTC

    We are investigating reports of last logged-in user and last restart details not being visible to ASIO platform partners.

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