ConnectWise incident

Login failures for partner.axcient.com

Resolved after 3 hours, affecting x360Portal and x360Sync (x360Sync — All Regions), on May 16, 2026.

investigating May 16, 2026, 05:06 PM UTC

Some partners are currently unable to login into the portal. Problem has been reproduced and is currently being investigated.

Started
May 16, 2026, 05:06 PM UTC
Resolved
May 16, 2026, 08:06 PM UTC
Duration
3h
Detected by Pingoru
May 16, 2026, 05:06 PM UTC

Affected components

x360Portalx360Sync (x360Sync — All Regions)

Update timeline

  1. investigating May 16, 2026, 05:06 PM UTC

    Some partners are currently unable to login into the portal. Problem has been reproduced and is currently being investigated.

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