Resolved after 20 hours 12 minutes, affecting WisePay and x360Sync (x360Sync — North America), on October 7, 2026.
GPI has confirmed that this issue is occurring within their ACH processing ecosystem, and their ACH processor is actively investigating. We will provide further updates as they become available.
Affected components
Update timeline
- investigating Oct 07, 2026, 10:31 PM UTC
We are investigating reports of duplicate ACH debits affecting some payments. Our team is working with our payment processing partners to identify the cause and will provide updates as they become available.
- identified Oct 08, 2026, 01:58 AM UTC
GPI has confirmed that this issue is occurring within their ACH processing ecosystem, and their ACH processor is actively investigating. We will provide further updates as they become available.
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