ConnectWise incident

Reports and Dashboards | 504 Errors - Accounts Not Loading

Minor Vendor's status page →

Resolved after 31 minutes, affecting Reports and Dashboards and x360Sync (x360Sync — North America), on May 4, 2026.

investigating May 04, 2026, 02:13 PM UTC

We are currently experiencing degraded performance affecting BrightGauge accounts in the North America region. Our team is actively investigating and will share updates as they become available.

Started
May 04, 2026, 02:13 PM UTC
Resolved
May 04, 2026, 02:44 PM UTC
Duration
31m
Detected by Pingoru
May 04, 2026, 02:13 PM UTC

Affected components

Reports and Dashboardsx360Sync (x360Sync — North America)

Update timeline

  1. investigating May 04, 2026, 02:13 PM UTC

    We are currently experiencing degraded performance affecting BrightGauge accounts in the North America region. Our team is actively investigating and will share updates as they become available.

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