ConnectWise incident
Investigating - ScreenConnect - Reported ISP Outages
Resolved after 6 hours 53 minutes, affecting ScreenConnect and x360Sync (x360Sync — North America), on September 11, 2026.
We are aware of an issue impacting a backend service and are actively addressing it. We will provide updates as more information becomes available. We appreciate your patience while we work toward resolution.
Affected components
Update timeline
- investigating Sep 11, 2026, 06:28 PM UTC
We are currently tracking reports of DNS disruptions impacting partners within the US region. Please note that ScreenConnect services are operating normally; however, we are actively monitoring the situation. While external network providers address the underlying issue, partners in the affected area may experience intermittent connectivity.
- identified Sep 11, 2026, 11:08 PM UTC
We are aware of an issue impacting a backend service and are actively addressing it. We will provide updates as more information becomes available. We appreciate your patience while we work toward resolution.
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