Resolved after 5 hours 53 minutes, affecting Cloudways Home and Cloudways Cloud Platform Console, on November 18, 2025.
We have received confirmation from Cloudflare that their services have returned to normal and no further errors or latency are being observed across their network. As a result, the issue affecting access to the Cloudways platform has been resolved. We sincerely appreciate your patience and understanding during this disruption.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Nov 18, 2025, 12:03 PM UTC
Cloudflare is currently facing a global service outage that’s affecting websites and services using their network. This includes the Cloudways website, platform and related services. We’re actively monitoring Cloudflare’s updates and will keep our customers informed as the situation evolves.
- investigating Nov 18, 2025, 12:57 PM UTC
We are continuing to monitor the Cloudflare status.
- monitoring Nov 18, 2025, 03:11 PM UTC
The Cloudflare team has implemented a fix. We continue to monitor for errors to ensure all services return to normal.
- resolved Nov 18, 2025, 05:57 PM UTC
We have received confirmation from Cloudflare that their services have returned to normal and no further errors or latency are being observed across their network. As a result, the issue affecting access to the Cloudways platform has been resolved. We sincerely appreciate your patience and understanding during this disruption.
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