Cisco Secure Access incident

[Cisco Secure Access] Investigate Dashboard Degradation

Resolved after 1 hour 25 minutes, affecting Dashboard, on September 1, 2026.

resolved Sep 01, 2026, 06:01 PM UTC

Between approximately 14:15 and 15:40 UTC, customers using the Investigate dashboard and associated data retrieval APIs may have experienced 503 errors, unavailable graphs or data, and errors when retrieving logs or graph information. The issue has been resolved, and service has returned to normal.

Started
Sep 01, 2026, 02:15 PM UTC
Resolved
Sep 01, 2026, 03:40 PM UTC
Duration
1h 25m
Detected by Pingoru
Sep 01, 2026, 02:15 PM UTC

Affected components

Dashboard

Update timeline

  1. resolved Sep 01, 2026, 06:01 PM UTC

    Between approximately 14:15 and 15:40 UTC, customers using the Investigate dashboard and associated data retrieval APIs may have experienced 503 errors, unavailable graphs or data, and errors when retrieving logs or graph information. The issue has been resolved, and service has returned to normal.

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