Cisco Secure Access incident
[Cisco Secure Access]- Network fluctuation - Asia Pacific (Jakarta)
Resolved after 6 hours 3 minutes, affecting Reserved IP, on October 19, 2026.
The issue affecting network performance in the Asia Pacific (Jakarta) data center has been resolved as of 11:57 UTC. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We're Here to Help If you continue to experience issues, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.
Affected components
Update timeline
- investigating Oct 19, 2026, 07:02 AM UTC
We are investigating a potential issue with AWS Network in the Asia Pacific (Jakarta) data center. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.Updates and additional details will be provided as new information becomes available.
- resolved Oct 19, 2026, 01:06 PM UTC
The issue affecting network performance in the Asia Pacific (Jakarta) data center has been resolved as of 11:57 UTC. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We're Here to Help If you continue to experience issues, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.
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