Cisco Secure Access incident
[Cisco Secure Access] – Data Classification Accuracy Issue (DSPM)
Resolved after 1 hour 3 minutes, affecting UI, on August 21, 2026.
Between 12:12 UTC and 13:15 UTC, customers may have experienced incorrect document classification values for some files in the DSPM dashboard. All other DSPM functions remained fully operational throughout this period. The issue affecting document classification within the Data Security Posture Management (DSPM) service is now resolved. Affected files will be updated automatically. No customer action is required. We sincerely appreciate your patience and understanding.
Affected components
Update timeline
- resolved Aug 21, 2026, 01:27 PM UTC
Between 12:12 UTC and 13:15 UTC, customers may have experienced incorrect document classification values for some files in the DSPM dashboard. All other DSPM functions remained fully operational throughout this period. The issue affecting document classification within the Data Security Posture Management (DSPM) service is now resolved. Affected files will be updated automatically. No customer action is required. We sincerely appreciate your patience and understanding.
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