Cisco Secure Access incident
Traffic Interruption through RAVPN service in APSE2-1-1-1 Cluster, Australia (Sydney)
Resolved on June 17, 2026, affecting Remote Access VPN.
Between 01:37 UTC and 07:50 UTC, the RAVPN service in the APSE2-1-1-1 cluster at the Australia (Sydney) data center experienced degradation. During this time, customers may have encountered traffic interruption through RAVPN service. All services are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.
Affected components
Update timeline
- resolved Jun 17, 2026, 08:36 AM UTC
Between 01:37 UTC and 07:50 UTC, the RAVPN service in the APSE2-1-1-1 cluster at the Australia (Sydney) data center experienced degradation. During this time, customers may have encountered traffic interruption through RAVPN service. All services are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.
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