Cisco Secure Access incident

[Cisco Secure Access] – File Inspection Degradation – US (Virginia)

Resolved on May 28, 2026, affecting Data Loss Prevention.

resolved May 28, 2026, 10:18 AM UTC

For a brief period of time, customers in the US (Virginia) region may have experienced intermittent degradation in file scanning and Data Loss Prevention (DLP) processing. Service has recovered, and all functionality should now be working as expected. Our teams are actively monitoring the environment to ensure ongoing stability. We’re Here to Help If you have any questions or need assistance, please contact our support team.

Started
May 28, 2026, 10:18 AM UTC
Resolved
May 28, 2026, 10:18 AM UTC
Duration
–
Detected by Pingoru
May 28, 2026, 10:18 AM UTC

Affected components

Data Loss Prevention

Update timeline

  1. resolved May 28, 2026, 10:18 AM UTC

    For a brief period of time, customers in the US (Virginia) region may have experienced intermittent degradation in file scanning and Data Loss Prevention (DLP) processing. Service has recovered, and all functionality should now be working as expected. Our teams are actively monitoring the environment to ensure ongoing stability. We’re Here to Help If you have any questions or need assistance, please contact our support team.

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