Cisco Secure Access incident
Cisco Secure Access - DLP and Scanners Services unavailable - China
Resolved after 31 minutes, affecting Data Loss Prevention, on May 22, 2026.
The issue has been resolved, and service have been fully restored. We’re Here to Help If you have any questions or need assistance, please contact our support team.
Affected components
Update timeline
- investigating May 22, 2026, 05:23 PM UTC
We are investigating a potential internal issue affecting the Cisco Secure Access service for customers with Scanners or DLP enabled. Our engineering team is actively investigating. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time.
- monitoring May 22, 2026, 05:45 PM UTC
We have mitigated the issue and are currently monitoring service stability. We will continue to monitor the issue and will post additional updates when the incident is considered fully resolved.
- resolved May 22, 2026, 05:54 PM UTC
The issue has been resolved, and service have been fully restored. We’re Here to Help If you have any questions or need assistance, please contact our support team.
Your product runs on more than Cisco Secure Access
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services