Cisco Secure Access incident

Cisco Secure Access- Users unable to complete RAVPN login- EU South

Resolved after 29 minutes, affecting Remote Access VPN, on May 18, 2026.

resolved May 18, 2026, 06:43 PM UTC

The issue affecting RA VPN in EU South (eu-south_1_1_0) has been resolved. For any further information or assistance, please reach out to us.

Started
May 18, 2026, 06:13 PM UTC
Resolved
May 18, 2026, 06:43 PM UTC
Duration
29m
Detected by Pingoru
May 18, 2026, 06:13 PM UTC

Affected components

Remote Access VPN

Update timeline

  1. investigating May 18, 2026, 06:13 PM UTC

    Customers in EU South eu-south-1_1_0 may have experienced issues connecting to RA VPN during a specific timeframe due to an outage. The incident is under investigation If you had trouble connecting to RA VPN during this window, you may have been affected by this event. Further updates will be provided as the situation is clarified.

  2. resolved May 18, 2026, 06:43 PM UTC

    The issue affecting RA VPN in EU South (eu-south_1_1_0) has been resolved. For any further information or assistance, please reach out to us.

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