Cisco Secure Access incident
Cisco Secure Access - Frankfurt (eu-central-1-1-0) - Network tunnel groups
Resolved on December 12, 2025, affecting Network Tunnel Groups.
It was identified an issue with Network Tunnel Groups in Frankfurt (eu-central-1-1-0), tunnels may have been redirected to the secondary datacenter between 20:10 UTC and 20:23 UTC. Service has been restored. We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Affected components
Update timeline
- resolved Dec 12, 2025, 08:47 PM UTC
It was identified an issue with Network Tunnel Groups in Frankfurt (eu-central-1-1-0), tunnels may have been redirected to the secondary datacenter between 20:10 UTC and 20:23 UTC. Service has been restored. We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
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