Cisco Secure Access incident

Cisco Secure Access - DNS Services

Resolved after 3 hours 56 minutes, affecting DNS and DNS and 1 more, on December 30, 2025.

monitoring Dec 30, 2025, 02:18 PM UTC

Service performance issues occurred with specific name resolution starting at 10:55 UTC, impacting multiple data centers. A fix was implemented at 13:12 UTC, and internal checks confirmed that the service is now functioning properly. The issue is resolved, and the team is monitoring the situation closely.

Started
Dec 30, 2025, 02:18 PM UTC
Resolved
Dec 30, 2025, 06:15 PM UTC
Duration
3h 56m
Detected by Pingoru
Dec 30, 2025, 02:18 PM UTC

Affected components

DNSDNSDNSDNSDNSDNSDNSDNSDNSDNS

Update timeline

  1. monitoring Dec 30, 2025, 02:18 PM UTC

    Service performance issues occurred with specific name resolution starting at 10:55 UTC, impacting multiple data centers. A fix was implemented at 13:12 UTC, and internal checks confirmed that the service is now functioning properly. The issue is resolved, and the team is monitoring the situation closely.

  2. resolved Dec 30, 2025, 06:15 PM UTC

    This incident has been resolved.

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