Cisco Secure Access incident
Cisco Secure Access - India (West) – Mumbai (csc_ap_south-1_1_0)
Resolved after 5 minutes, affecting Network Tunnel Groups and Zero Trust Access, on January 15, 2026.
[Impact Statement]: Customers in India (West) - Mumbai (csc_ap_south-1_1_0) may have experienced latency and connection failures with Network Tunnel Groups and Zero Trust due to ISP issues from 14:20 UTC until 14:50 UTC. We are coordinating with relevant parties to make sure everything is stable.
Affected components
Update timeline
- monitoring Jan 15, 2026, 03:17 PM UTC
[Impact Statement]: Customers in India (West) - Mumbai (csc_ap_south-1_1_0) may have experienced latency and connection failures with Network Tunnel Groups and Zero Trust due to ISP issues from 14:20 UTC until 14:50 UTC. We are coordinating with relevant parties to make sure everything is stable.
- resolved Jan 15, 2026, 03:23 PM UTC
The issue with ISPs are now resolved.
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