Cisco Secure Access incident
Cisco Secure Access - Loss of Network Connectivity - Miami
Resolved after 3 hours 2 minutes, affecting API and Cisco Secure Client and 1 more, on February 6, 2026.
The network connectivity issue at the Miami data center has been resolved as of 08:37 UTC. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Affected components
Update timeline
- investigating Feb 06, 2026, 05:37 AM UTC
We are currently experiencing loss of network connectivity at our Miami data center. As a result, all services hosted in this Data center are currently unavailable. Our engineering team is currently moving services out of rotation to backup datacenter and restore the services. We’re Here to Help If you have any questions or need assistance, please contact our support team.
- identified Feb 06, 2026, 06:07 AM UTC
We have identified the issue and are working to restore services.
- identified Feb 06, 2026, 06:58 AM UTC
Network connectivity has been restored for the Miami data center. We are in the process of bringing all services back into rotation. Our engineering team is closely monitoring progress.
- monitoring Feb 06, 2026, 07:46 AM UTC
All services at the Miami data center have been brought back into rotation and are currently operational. Our engineering team is actively monitoring the environment to ensure continued stability.
- resolved Feb 06, 2026, 08:40 AM UTC
The network connectivity issue at the Miami data center has been resolved as of 08:37 UTC. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
Your product runs on more than Cisco Secure Access
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services