Cisco Secure Access incident
[Cisco Secure Access]- Firewall Configuration Update Performance Degradation-Mumbai, Middle East and Saudi Arabia
Resolved after 2 hours 33 minutes, affecting Policy Enforcement and Policy Enforcement and 1 more, on February 21, 2026.
The issue has been resolved. We apologize for any inconvenience caused and thank you for your patience.
Affected components
Update timeline
- investigating Feb 21, 2026, 03:00 AM UTC
We are currently encountering delays in the propagation of firewall policy changes in the Mumbai, Middle East, and Saudi Arabia regions. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time
- investigating Feb 21, 2026, 04:23 AM UTC
Our engineering team is actively investigating the issue. We will provide another update as soon as any new information becomes available.
- monitoring Feb 21, 2026, 05:24 AM UTC
We are no longer seeing delays in firewall policy changes in the Mumbai, Middle East, and Saudi Arabia regions, and we continue to monitor the situation closely.
- resolved Feb 21, 2026, 05:34 AM UTC
The issue has been resolved. We apologize for any inconvenience caused and thank you for your patience.
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