Cisco Secure Access incident

[Cisco Secure Access] - Fail-Open Issue for DLP - London Region

Resolved after 38 minutes, affecting Data Loss Prevention and Web Security, on March 4, 2026.

resolved Mar 04, 2026, 11:50 AM UTC

The issue involving fail-open for DLP affecting services in the London region has been resolved. All services are now operating normally. We appreciate your patience and understanding while we worked to address this matter.

Started
Mar 04, 2026, 11:11 AM UTC
Resolved
Mar 04, 2026, 11:50 AM UTC
Duration
38m
Detected by Pingoru
Mar 04, 2026, 11:11 AM UTC

Affected components

Data Loss PreventionWeb Security

Update timeline

  1. investigating Mar 04, 2026, 11:11 AM UTC

    We are currently investigating an issue involving fail-open for DLP affecting services in the London region. Our teams are working to identify the cause and will provide updates as more information becomes available. Thank you for your patience and understanding. We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your support as we work to enhance your Cisco Secure Access experience.

  2. resolved Mar 04, 2026, 11:50 AM UTC

    The issue involving fail-open for DLP affecting services in the London region has been resolved. All services are now operating normally. We appreciate your patience and understanding while we worked to address this matter.

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