Cisco Secure Access incident
Cisco Secure Access - Private Resource Access Issue - Global
Resolved after 3 days 1 hour, affecting Zero Trust Access, on March 17, 2026.
The issue related to Secure Access Client based ZTA affecting private resource access has been resolved.
Affected components
Update timeline
- identified Mar 17, 2026, 08:02 PM UTC
We have identified an issue affecting Secure Access Client based ZTA where the private resource and profile change are intermittently not applied on the enforcement path. Our engineering teams are actively working to restore full functionality as quickly as possible. We will provide updates as more information becomes available. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
- identified Mar 17, 2026, 10:28 PM UTC
Immediate mitigation measures have been deployed and are successfully resolving the issue for impacted customers. We will continue to apply interim measures as needed to maintain service stability until a permanent fix is implemented by Thursday - March 19, 2026
- resolved Mar 20, 2026, 09:36 PM UTC
The issue related to Secure Access Client based ZTA affecting private resource access has been resolved.
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