Cisco Secure Access incident

Cisco Secure Access - ZTNA Service Alerts- Globally

Resolved after 59 minutes, affecting Zero Trust Access, on March 28, 2026.

resolved Mar 28, 2026, 04:41 AM UTC

This issue has been resolved. Cisco Secure Access – Zero Trust Access continues to operate normally with no impact to service functionality. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.

Started
Mar 28, 2026, 03:41 AM UTC
Resolved
Mar 28, 2026, 04:41 AM UTC
Duration
59m
Detected by Pingoru
Mar 28, 2026, 03:41 AM UTC

Affected components

Zero Trust Access

Update timeline

  1. investigating Mar 28, 2026, 03:41 AM UTC

    We are investigating an issue affecting system reporting in Cisco Secure Access – Zero Trust Access. At this time, there is no evidence of impact to customer traffic or access experience.

  2. identified Mar 28, 2026, 04:17 AM UTC

    We have identified the cause of the issue.The behavior was limited in scope and did not impact customer traffic, policy enforcement, or security.

  3. resolved Mar 28, 2026, 04:41 AM UTC

    This issue has been resolved. Cisco Secure Access – Zero Trust Access continues to operate normally with no impact to service functionality. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.

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