Cisco Secure Access incident
[Cisco Secure Access]- VPN Connectivity Issue - Ohio
Resolved after 37 minutes, affecting Remote Access VPN, on April 7, 2026.
The issue affecting VPN connectivity for customers connecting to the US East data center has been resolved. All services are now operating normally. We’re Here to Help If you have any questions or need assistance, please contact our support team
Affected components
Update timeline
- investigating Apr 07, 2026, 06:52 PM UTC
We are investigating a potential VPN connectivity failure affecting customers connecting to the US East data center Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time
- resolved Apr 07, 2026, 07:29 PM UTC
The issue affecting VPN connectivity for customers connecting to the US East data center has been resolved. All services are now operating normally. We’re Here to Help If you have any questions or need assistance, please contact our support team
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