Cisco Secure Access incident

Cisco Secure Access - DLP and Malware Reporting issue - Europe(Frankfurt)

Resolved on May 9, 2026, affecting API and Cisco Secure Client and 1 more.

resolved May 09, 2026, 03:30 PM UTC

The issue affecting Cisco Secure Access DLP and Malware Reporting in Eurpoe Frankfurt has been resolved. All the services are now operational, and the reporting are processing traffic normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.

Started
May 09, 2026, 03:30 PM UTC
Resolved
May 09, 2026, 03:30 PM UTC
Duration
–
Detected by Pingoru
May 09, 2026, 03:30 PM UTC

Affected components

APICisco Secure ClientData Loss PreventionDNSExperience InsightsNetwork Tunnel GroupsPolicy EnforcementRemote Access VPNRemote Browser IsolationReporting and Logging

Update timeline

  1. resolved May 09, 2026, 03:30 PM UTC

    The issue affecting Cisco Secure Access DLP and Malware Reporting in Eurpoe Frankfurt has been resolved. All the services are now operational, and the reporting are processing traffic normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.

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