Cisco Secure Access incident
Cisco Secure Access – API and Dashboard Issue – US Gov East
Resolved after 4 hours 4 minutes, affecting API, on October 6, 2026.
The issue affecting API and Dashboard services for FedRAMP customers in the US Gov East region has been resolved as of 07:38 UTC. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We're Here to Help If you continue to experience issues, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.
Affected components
Update timeline
- identified Oct 06, 2026, 03:40 AM UTC
We have identified a potential issue affecting API and Dashboard services for FedRAMP customers connecting through the US Gov East region. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. Updates and additional details will be provided as new information becomes available.
- identified Oct 06, 2026, 05:44 AM UTC
Our engineering team continues to work on resolving the API and Dashboard service issue affecting FedRAMP customers in the US Gov East region. We are actively monitoring the situation and will provide a final update once the issue has been fully resolved. We apologize for any inconvenience and appreciate your patience.
- resolved Oct 06, 2026, 07:44 AM UTC
The issue affecting API and Dashboard services for FedRAMP customers in the US Gov East region has been resolved as of 07:38 UTC. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We're Here to Help If you continue to experience issues, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.
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