Cisco Secure Access incident

Cisco Secure Access - Security Cloud Control Service Issue

Resolved after 23 minutes, affecting SCC, on September 23, 2026.

resolved Sep 23, 2026, 05:09 PM UTC

All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.

Started
Sep 23, 2026, 04:45 PM UTC
Resolved
Sep 23, 2026, 05:09 PM UTC
Duration
23m
Detected by Pingoru
Sep 23, 2026, 04:45 PM UTC

Affected components

SCC

Update timeline

  1. monitoring Sep 23, 2026, 04:45 PM UTC

    We identified an issue affecting SCC that prevented customers from managing claim codes, PIAM, and other SCC management features. A fix has been implemented, and the services are now back online. We are actively monitoring the SCC service to ensure continued stability and performance.

  2. resolved Sep 23, 2026, 05:09 PM UTC

    All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.

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