Cisco Secure Access incident
[Cisco Secure Access] - Connectivity issue- US (Miami DCv2)
Resolved after 8 hours 20 minutes, affecting Network Tunnel Groups and Remote Access VPN and 1 more, on September 10, 2026.
The connectivity issue affecting the US (Virginia) data center has been fully resolved as of 12:22 UTC. All affected services have been validated and are operating normally. We're Here to Help If you have questions, please visit our Support page or contact your Cisco representative.
Affected components
Update timeline
- investigating Sep 10, 2026, 04:03 AM UTC
We are investigating a potential Connectivity issue affecting customers connecting to the US (Virginia) data center. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.Updates and additional details will be provided as new information becomes available.
- identified Sep 10, 2026, 05:47 AM UTC
We have identified the issue, working on to fix the issue and will provide further updates as more information becomes available.
- monitoring Sep 10, 2026, 06:16 AM UTC
We are actively monitoring the situation and will provide a final update once the issue is fully resolved.
- resolved Sep 10, 2026, 12:24 PM UTC
The connectivity issue affecting the US (Virginia) data center has been fully resolved as of 12:22 UTC. All affected services have been validated and are operating normally. We're Here to Help If you have questions, please visit our Support page or contact your Cisco representative.
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