Cardiff University incident
Unplanned WiFi Network Issues (Eduroam, Guest & CU-Wireless)
Resolved after 20 days 5 hours, affecting Wireless Network Connectivity, on July 8, 2026.
The issues seen previously have returned and we are investigating as a matter of priority. We apologise for any inconvenience this is causing.
Affected components
Update timeline
- investigating Jul 08, 2026, 08:59 AM UTC
We are currently investigating issues with WiFi authentication, affecting Guest, CU-Wireless and Eduroam.
- monitoring Jul 08, 2026, 09:02 AM UTC
A fix has been implemented and we are monitoring the service
- investigating Jul 09, 2026, 07:32 AM UTC
The issues we saw yesterday have returned, we are investigating as a matter of priority. Issues with Guest and device enrolment.
- investigating Jul 09, 2026, 07:46 AM UTC
The issues seen previously have returned and we are investigating as a matter of priority. We apologise for any inconvenience this is causing.
- resolved Jul 28, 2026, 02:33 PM UTC
The incident has been resolved.
Your product runs on more than Cardiff University
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services