Cardiff University incident
Intermittent issues affecting access to SIMS Client via RAS
Minor Vendor's status page →
Resolved after 1 day, affecting SIMS (Admin), on October 13, 2026.
The intermittent issue affecting access to the SIMS Client via RAS has now been resolved.
Affected components
SIMS (Admin)
Update timeline
- identified Oct 13, 2026, 03:39 PM UTC
We have identified an intermittent issue affecting access to the SIMS Client via RAS. Our technical staff are working on resolving this. If a SIMS Client user experiences issues accessing the client via RAS, they are advised to shut down the RAS instance and retry.
- resolved Oct 14, 2026, 04:13 PM UTC
The intermittent issue affecting access to the SIMS Client via RAS has now been resolved.
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