Is Cardiff University down?
Last checked 4m ago3 active incidents: Issues accessing OneDrive whilst on campus, Essential maintenance - patching multiple systems · +1 more
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Cardiff University is reporting a partial outage right now (last checked 4m ago). Some components are affected; others remain operational.
Real-time Cardiff University status, recent outages, and incident history: pulled directly from Cardiff University's official status page at status.cardiff.ac.uk every 5 minutes. Pingoru tracks 46 Cardiff University services and has captured 31 incidents in the last 90 days (99.24% uptime). Get email, Slack, Discord, or webhook alerts the moment Cardiff University reports a new incident, free for 3 monitors, no credit card.
Active incidents 3
- Microsoft Cloud Storage
Timeline · 2 updates
- monitoring · Oct 22, 2026, 12:22 PM UTC
We are aware of numerous reports of people encountering error messages and issues when trying to access their OneDrive whilst on campus. A potential cause has been identified, and a possible fix applied. Early indications are that this remediation has restored the service to normal again. If you have previously encountered this issue and are on campus, please try to access your OneDrive again now that the fix has been applied.
- monitoring · Oct 22, 2026, 02:13 PM UTC
Latest reports indicate that whilst the fix has been effective for some, others are still encountering issues with accessing OneDrive whilst on campus. Therefore, investigations are continuing into the cause and any possible fixes. Access to OneDrive whilst not on campus seems unaffected.
Latest: Latest reports indicate that whilst the fix has been effective for some, others are still encountering issues with accessing OneDrive whilst on campus. Therefore, investigations ar…
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Timeline · 1 update
- investigating · Oct 21, 2026, 02:13 PM UTC
University IT have been made aware of a significant vulnerability requiring urgent patching maintenance. As this vulnerability is critical, we have taken the decision to block internet access to the affected systems (note that access is still available if on-campus or via the VPN). The vast majority of our services are unaffected, but it is difficult to list all affected systems. If you cannot access a service and/or website that you would usually be able to, please contact IT Support. We apologise for the disruption this may cause.
Latest: University IT have been made aware of a significant vulnerability requiring urgent patching maintenance. As this vulnerability is critical, we have taken the decision to block inte…
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- Financial and Procurement System (Oracle-EBS)
Timeline · 1 update
- investigating · Oct 12, 2026, 10:07 AM UTC
We have been made aware of an issue opening .msg files in the Published Applications Service. For some users the file type may have lost the default association to Outlook Classic. Until resolved, please ensure that you choose Outlook (classic) if prompted when opening an attachment. Otherwise, you will not be able to directly open any PDF or Excel attachments from Outlook, and will instead have to save them to your OneDrive in order to open them. If you see the prompt, please select Outlook (classic) rather than Outlook.
Latest: We have been made aware of an issue opening .msg files in the Published Applications Service. For some users the file type may have lost the default association to Outlook Classic.…
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Recent outages & incidents
Past 90 days- Financial and Procurement System (Oracle-EBS)
Timeline · 3 updates
- identified · Oct 20, 2026, 01:23 PM UTC
Oracle EBS - Office365/WebADI issue University IT and Finance are aware of an issue where Microsoft Office appears to be unlicenced/not activated within the Published Applications service (AVD), and this is impacting functionality within Oracle EBS. The issue prevents users from launching the WebADI file easily or any other file that requires Word, Excel etc. Currently, there is no workaround available but University IT is investigating options to resolve this issue and hope to have this functionality restored as quickly as possible.
- identified · Oct 20, 2026, 03:43 PM UTC
While we continue working to resolve this issue, we are applying a background change that will aid our investigation. We apologise for any inconvenience this is causing.
- resolved · Oct 22, 2026, 09:13 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- SIMS (Admin)
Timeline · 2 updates
- identified · Oct 13, 2026, 03:39 PM UTC
We have identified an intermittent issue affecting access to the SIMS Client via RAS. Our technical staff are working on resolving this. If a SIMS Client user experiences issues accessing the client via RAS, they are advised to shut down the RAS instance and retry.
- resolved · Oct 14, 2026, 04:13 PM UTC
The intermittent issue affecting access to the SIMS Client via RAS has now been resolved.
Latest: The intermittent issue affecting access to the SIMS Client via RAS has now been resolved.
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- SIMS (Admin)
Timeline · 3 updates
- investigating · Oct 12, 2026, 08:31 AM UTC
University IT are aware of an intermittent issue affecting access to the SIMS Client via RAS, and technical staff are currently investigating. An update will be provided as soon as more information is available.
- monitoring · Oct 12, 2026, 08:55 AM UTC
A fix has been implemented and the issues affecting access to the SIMS Client via RAS should now be resolved. Engineers are continuing to monitor the service.
- resolved · Oct 12, 2026, 02:50 PM UTC
The issue affecting access to the SIMS Client via RAS has now been resolved.
Latest: The issue affecting access to the SIMS Client via RAS has now been resolved.
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Timeline · 2 updates
- identified · Oct 09, 2026, 03:26 PM UTC
We are aware of an issue affecting the download and installation of Microsoft 365 desktop applications, including Word, Excel and PowerPoint. The issue may also prevent users from making changes to their Microsoft 365 account settings. We are working with Microsoft to investigate and resolve this issue.
- resolved · Oct 22, 2026, 12:38 PM UTC
Normal service has been restored.
Latest: Normal service has been restored.
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- Financial and Procurement System (Oracle-EBS)
Timeline · 3 updates
- investigating · Oct 05, 2026, 07:43 AM UTC
Oracle EBS – unplanned outage University IT is aware of an issue impacting Oracle EBS and is currently investigating. Our support partner has been contacted, and we hope to have service restored as quickly as possible. We apologise for any inconvenience this is causing.
- monitoring · Oct 05, 2026, 09:10 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 08, 2026, 02:18 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Cardiff University outage history
11 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Cardiff University outage history →Or sign up free to get alerts when Cardiff University breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 46 components checked every 5 minutesThe longest incident in the last year, SharePoint Online: Unexpected errors accessing files on May 7, 2026, ran for 155 days. 52 maintenance windows announced in the same period.
Most affected components, last 12 months
- Financial and Procurement System (Oracle-EBS)7
- SIMS (Admin)7
- Wireless Network Connectivity6
- Student Records (SIMS Online)4
- Wired Network Connectivity4
Latest incidents
- Issues accessing OneDrive whilst on campus
We are aware of numerous reports of people encountering error messages and issues when trying to access their OneDrive whilst on campus. A potential cause has…
- Essential maintenance - patching multiple systems
University IT have been made aware of a significant vulnerability requiring urgent patching maintenance. As this vulnerability is critical, we have taken the…
- Oracle EBS - Office365/WebADI issue
Oracle EBS - Office365/WebADI issue University IT and Finance are aware of an issue where Microsoft Office appears to be unlicenced/not activated within the…
- Started Oct 22, 2026, 12:22 PM UTC · ● 10h 31m
- Started Oct 21, 2026, 02:13 PM UTC · ● 1d 8h
- Oracle EBS - Office365/WebADI issue ResolvedStarted Oct 20, 2026, 01:23 PM UTC · Resolved Oct 22, 2026, 09:13 AM UTC · 1d 19h
- Started Oct 13, 2026, 03:39 PM UTC · Resolved Oct 14, 2026, 04:13 PM UTC · 1d
- Issue impacting Oracle EBS and .msg files within the Published Applications Service (Windows App) OngoingStarted Oct 12, 2026, 10:07 AM UTC · ● 10d 12h
- Started Oct 12, 2026, 08:31 AM UTC · Resolved Oct 12, 2026, 02:50 PM UTC · 6h 19m
- Started Oct 09, 2026, 03:26 PM UTC · Resolved Oct 22, 2026, 12:38 PM UTC · 12d 21h
- Oracle EBS – unplanned outage ResolvedStarted Oct 05, 2026, 07:43 AM UTC · Resolved Oct 08, 2026, 02:18 PM UTC · 3d 6h