Cardiff University incident
Issues accessing the SIMS Client via RAS
Critical Vendor's status page →
Resolved after 4 days 2 hours, affecting SIMS (Admin), on October 1, 2026.
A fix has been implemented and the issues affecting access to the SIMS Client via RAS should now be resolved. Engineers are continuing to monitor the service.
Affected components
SIMS (Admin)
Update timeline
- investigating Oct 01, 2026, 10:22 AM UTC
University IT are aware of an issue affecting access to the SIMS Client via RAS. Technical staff are investigating.
- monitoring Oct 01, 2026, 12:14 PM UTC
A fix has been implemented and the issues affecting access to the SIMS Client via RAS should now be resolved. Engineers are continuing to monitor the service.
- resolved Oct 05, 2026, 12:29 PM UTC
The issue with RAS affecting access to the SIMS Client has now been resolved.
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