C1 incident

V1 Connectors are currently not able to complete syncs

Minor

Resolved after 31 minutes, affecting Workflows, on April 2, 2026.

resolved Apr 02, 2026, 08:01 PM UTC

We have identified the issue is not widespread and is limited to a subset of specific V1 connectors. We're contacting those affected directly and will mark this incident resolved.

Started
Apr 02, 2026, 07:29 PM UTC
Resolved
Apr 02, 2026, 08:01 PM UTC
Duration
31m
Detected by Pingoru
Apr 02, 2026, 07:29 PM UTC

Affected components

Workflows

Update timeline

  1. investigating Apr 02, 2026, 07:29 PM UTC

    We are investigating a possible incident where some customers may be experiencing issues with V1 Connectors. Impacted customers may see failed syncs on their V1 connectors. V2 connectors are currently not impacted. We will provide further updates within 30 minutes.

  2. resolved Apr 02, 2026, 08:01 PM UTC

    We have identified the issue is not widespread and is limited to a subset of specific V1 connectors. We're contacting those affected directly and will mark this incident resolved.

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