C1 incident

Routing rule impacting policy workflow

Minor

Resolved after 1 hour 6 minutes, affecting Workflows, on June 19, 2026.

resolved Jun 19, 2026, 01:17 AM UTC

We have resolved an incident where a small subset of C1 customers experienced an issue where stale configuration rules were pointing at deleted policies. Please reach out to to support if you have any concerns.

Started
Jun 19, 2026, 12:10 AM UTC
Resolved
Jun 19, 2026, 01:17 AM UTC
Duration
1h 6m
Detected by Pingoru
Jun 19, 2026, 12:10 AM UTC

Affected components

Workflows

Update timeline

  1. investigating Jun 19, 2026, 12:10 AM UTC

    We're investigating an issue impacting a small number of customers related to Policy Routing pointing at deleted policies.

  2. identified Jun 19, 2026, 12:24 AM UTC

    We identified the issue.

  3. resolved Jun 19, 2026, 01:17 AM UTC

    We have resolved an incident where a small subset of C1 customers experienced an issue where stale configuration rules were pointing at deleted policies. Please reach out to to support if you have any concerns.

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