Resolved after 7 hours 36 minutes, affecting donorCentrics®, on February 9, 2026.
An issue impacting a subset of our customers that was causing a blank page to load in dashboards within DonorCentrics has been fixed. Our engineers are continuing to monitor the fix to make sure there are no further issues. Please continue to reference this page for updates.
Affected components
Update timeline
- investigating Feb 09, 2026, 02:48 PM UTC
We have identified an issue impacting a subset of our customers causing a blank page to load in Benchmarking dashboards within DonorCentrics. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Feb 09, 2026, 02:52 PM UTC
We have identified an issue impacting a subset of our customers causing a blank page to load in dashboards within DonorCentrics. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- monitoring Feb 09, 2026, 07:52 PM UTC
An issue impacting a subset of our customers that was causing a blank page to load in dashboards within DonorCentrics has been fixed. Our engineers are continuing to monitor the fix to make sure there are no further issues. Please continue to reference this page for updates.
- resolved Feb 09, 2026, 10:24 PM UTC
This incident has been resolved.
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