Blackbaud incident
Active Issue Alert – Blackbaud ID – Multiple Products - 000659067
Resolved after 15 minutes, affecting Blackbaud School Website System™ and Blackbaud Grantmaking™ and 1 more, on February 13, 2026.
We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.
Affected components
Update timeline
- investigating Feb 13, 2026, 04:48 PM UTC
We identified an issue that may prevent you from signing in with your Blackbaud ID or using features in the solutions below. We’re working to diagnose and resolve the issue as quickly as possible. Please continue to check this page for updates.
- investigating Feb 13, 2026, 04:53 PM UTC
A subset of customers are intermittently experiencing either a blank page or blinking dot when attempting to login to the solution or access the sign-in page. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to check this page for updates.
- resolved Feb 13, 2026, 05:04 PM UTC
We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.
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