Blackbaud incident

Active Issue Alert –Luminate Online - 000659808

Resolved after 16 minutes, affecting Blackbaud Luminate Online®, on February 19, 2026.

investigating Feb 19, 2026, 04:40 PM UTC

We are continuing to investigate this issue.

Started
Feb 19, 2026, 04:25 PM UTC
Resolved
Feb 19, 2026, 04:42 PM UTC
Duration
16m
Detected by Pingoru
Feb 19, 2026, 04:25 PM UTC

Affected components

Blackbaud Luminate Online®

Update timeline

  1. investigating Feb 19, 2026, 04:25 PM UTC

    We have identified an issue impacting direct debit gifts. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. investigating Feb 19, 2026, 04:40 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 19, 2026, 04:42 PM UTC

    This incident has been resolved.

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