Blackbaud incident

Active Issue Alert – Luminate - 000659914

Resolved after 18 minutes, affecting Blackbaud Luminate Online®, on February 19, 2026.

investigating Feb 19, 2026, 08:23 PM UTC

We have identified an issue that impacted a subset of customers causing sites to be inaccessible. Our engineers have restored service and sites are accessible again.

Started
Feb 19, 2026, 08:23 PM UTC
Resolved
Feb 19, 2026, 08:41 PM UTC
Duration
18m
Detected by Pingoru
Feb 19, 2026, 08:23 PM UTC

Affected components

Blackbaud Luminate Online®

Update timeline

  1. investigating Feb 19, 2026, 08:23 PM UTC

    We have identified an issue that impacted a subset of customers causing sites to be inaccessible. Our engineers have restored service and sites are accessible again.

  2. resolved Feb 19, 2026, 08:41 PM UTC

    This incident has been resolved.

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