Resolved after 4 hours 20 minutes, affecting Blackbaud Luminate Online®, on February 22, 2026.
We are aware of a subset of customer sites that are inaccessible. This includes admin login as well as web forms. Engineers are working on resolving the issue as quickly as possible. Please reference this page for further updates.
Affected components
Update timeline
- investigating Feb 22, 2026, 12:09 AM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Feb 22, 2026, 12:24 AM UTC
We are aware of a subset of customer sites that are inaccessible. This includes admin login as well as web forms. Engineers are working on resolving the issue as quickly as possible. Please reference this page for further updates.
- resolved Feb 22, 2026, 04:30 AM UTC
This incident has been resolved.
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