Blackbaud incident

Active Issue Alert – YourCause® CSRconnect® - #000660339

Resolved after 5 hours, affecting YourCause® CSRconnect®, on February 23, 2026.

resolved Feb 23, 2026, 10:05 PM UTC

We have identified a resolution and this has been deployed. Early monitoring shows no errors received. Thank you for your patience, this issue has been resolved.

Started
Feb 23, 2026, 05:04 PM UTC
Resolved
Feb 23, 2026, 10:05 PM UTC
Duration
5h
Detected by Pingoru
Feb 23, 2026, 05:04 PM UTC

Affected components

YourCause® CSRconnect®

Update timeline

  1. investigating Feb 23, 2026, 05:04 PM UTC

    We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. identified Feb 23, 2026, 05:10 PM UTC

    We have identified an issue impacting some of our customers causing errors when attempting to search or view organizations. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  3. resolved Feb 23, 2026, 10:05 PM UTC

    We have identified a resolution and this has been deployed. Early monitoring shows no errors received. Thank you for your patience, this issue has been resolved.

Your product runs on more than Blackbaud

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →