Resolved after 54 minutes, affecting Financial Edge NXT and Raiser's Edge NXT®, on February 27, 2026.
We are continuing to work on a fix for this issue.
Affected components
Update timeline
- investigating Feb 27, 2026, 05:11 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Feb 27, 2026, 05:19 PM UTC
We have identified an issue with users receiving a That's Odd error when navigating to Fundraising Dashboards. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- identified Feb 27, 2026, 06:03 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 27, 2026, 06:04 PM UTC
We have identified an issue with users receiving a That's Odd error when navigating to Fundraising Dashboards. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- identified Feb 27, 2026, 06:12 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 27, 2026, 06:14 PM UTC
This incident has been resolved.
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