Blackbaud incident

Active Issue Alert – Raisers Edge - 000665376

Resolved after 3 hours 20 minutes, affecting Raiser's Edge®, on March 23, 2026.

resolved Mar 23, 2026, 08:30 PM UTC

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Started
Mar 23, 2026, 05:09 PM UTC
Resolved
Mar 23, 2026, 08:30 PM UTC
Duration
3h 20m
Detected by Pingoru
Mar 23, 2026, 05:09 PM UTC

Affected components

Raiser's Edge®

Update timeline

  1. investigating Mar 23, 2026, 05:09 PM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. investigating Mar 23, 2026, 06:30 PM UTC

    We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  3. investigating Mar 23, 2026, 07:02 PM UTC

    We have identified an issue impacting some of our customers causing delayed updates for Lists and Dashboards. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  4. resolved Mar 23, 2026, 08:30 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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