Resolved after 4 hours 20 minutes, affecting Raiser's Edge NXT®, on April 1, 2026.
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Affected components
Update timeline
- investigating Apr 01, 2026, 09:42 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- monitoring Apr 01, 2026, 10:53 PM UTC
The issue has been resolved. Users that are experiencing the issue are advised to logout and log back in again.
- resolved Apr 02, 2026, 02:02 AM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
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