Blackbaud incident

Active Issue Alert – JustGiving - 000668493

Resolved after 40 minutes, affecting JustGiving® from Blackbaud®, on April 10, 2026.

investigating Apr 10, 2026, 05:17 PM UTC

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Started
Apr 10, 2026, 05:17 PM UTC
Resolved
Apr 10, 2026, 05:57 PM UTC
Duration
40m
Detected by Pingoru
Apr 10, 2026, 05:17 PM UTC

Affected components

JustGiving® from Blackbaud®

Update timeline

  1. investigating Apr 10, 2026, 05:17 PM UTC

    We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. resolved Apr 10, 2026, 05:57 PM UTC

    This incident has been resolved.

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