Blackbaud incident

Active Issue Alert – SKY API - #000689175

Resolved after 7 minutes, affecting Constituent API, on August 20, 2026.

resolved Aug 20, 2026, 03:23 PM UTC

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Started
Aug 20, 2026, 03:15 PM UTC
Resolved
Aug 20, 2026, 03:23 PM UTC
Duration
7m
Detected by Pingoru
Aug 20, 2026, 03:15 PM UTC

Affected components

Constituent API

Update timeline

  1. investigating Aug 20, 2026, 03:15 PM UTC

    Developers are unable to use the SKY API Developer Portal's API and Endpoint References pages to explore Operations or us the SKY API Console to try out operations. The APIs are not impacted--only the documentation is impacted. Our engineers are actively investigating the issue and working to restore full functionality as quickly as possible. Please continue to check this page for updates.

  2. resolved Aug 20, 2026, 03:23 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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