Blackbaud incident

Active Issue Alert – Blackbaud Altru - #000688687

Resolved after 19 minutes, affecting Blackbaud Altru®, on August 18, 2026.

investigating Aug 18, 2026, 11:37 PM UTC

An issue has been identified that may cause intermittent, brief network connectivity disruptions for US customers using Altru and CRM. Our team is actively working to implement a resolution and restore full-service stability

Started
Aug 18, 2026, 11:37 PM UTC
Resolved
Aug 18, 2026, 11:57 PM UTC
Duration
19m
Detected by Pingoru
Aug 18, 2026, 11:37 PM UTC

Affected components

Blackbaud Altru®

Update timeline

  1. investigating Aug 18, 2026, 11:37 PM UTC

    An issue has been identified that may cause intermittent, brief network connectivity disruptions for US customers using Altru and CRM. Our team is actively working to implement a resolution and restore full-service stability

  2. resolved Aug 18, 2026, 11:57 PM UTC

    This incident has been resolved.

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