Blackbaud incident

Active Issue Alert – Luminate Online - #000686818

Resolved after 31 minutes, affecting Blackbaud Luminate Online®, on August 5, 2026.

investigating Aug 05, 2026, 06:41 PM UTC

Our engineers have identified an issue impacting a subset of customers, leading to HTTP 500 errors when attempt to access dev sites. Our engineers are actively working to identify the cause and restore full functionality as quickly as possible. Please continue to monitor this page for updates.

Started
Aug 05, 2026, 06:41 PM UTC
Resolved
Aug 05, 2026, 07:13 PM UTC
Duration
31m
Detected by Pingoru
Aug 05, 2026, 06:41 PM UTC

Affected components

Blackbaud Luminate Online®

Update timeline

  1. investigating Aug 05, 2026, 06:41 PM UTC

    Our engineers have identified an issue impacting a subset of customers, leading to HTTP 500 errors when attempt to access dev sites. Our engineers are actively working to identify the cause and restore full functionality as quickly as possible. Please continue to monitor this page for updates.

  2. resolved Aug 05, 2026, 07:13 PM UTC

    This incident has been resolved.

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