Blackbaud incident
Active Issue Alert – Grateful Patient Solution - 000685994
Resolved after 1 hour 29 minutes, affecting Grateful Patient Solution, on July 30, 2026.
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Affected components
Update timeline
- investigating Jul 30, 2026, 03:10 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- identified Jul 30, 2026, 03:50 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- resolved Jul 30, 2026, 04:40 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Your product runs on more than Blackbaud
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services