Blackbaud incident

Active Issue Alert – Luminate Online - #000685364

Resolved after 2 hours 39 minutes, affecting Blackbaud Luminate Online®, on July 27, 2026.

investigating Jul 27, 2026, 06:57 PM UTC

We continue to investigate an intermittent issue impacting a subset of customers. This may result in an error with form submissions or integration interruptions. We have disabled the recurring pledge task while our our engineers work toward a resolution. Please continue to monitor this page for updates.

Other major vendors with incidents that started within 30 minutes of this one

Started
Jul 27, 2026, 06:11 PM UTC
Resolved
Jul 27, 2026, 08:50 PM UTC
Duration
2h 39m
Detected by Pingoru
Jul 27, 2026, 06:11 PM UTC

Affected components

Blackbaud Luminate Online®

Update timeline

  1. investigating Jul 27, 2026, 06:11 PM UTC

    We have identified an issue intermittently impacting a subset of customers. This may result in an error when submitting forms or interrupted integrations. Our engineering team is actively investigating and working toward a resolution. Please continue to monitor this page for the latest updates.

  2. investigating Jul 27, 2026, 06:57 PM UTC

    We continue to investigate an intermittent issue impacting a subset of customers. This may result in an error with form submissions or integration interruptions. We have disabled the recurring pledge task while our our engineers work toward a resolution. Please continue to monitor this page for updates.

  3. resolved Jul 27, 2026, 08:50 PM UTC

    This incident has been resolved.

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